Comparing Software Used for Telehealth, Teletherapy, and Telepractice

Updated October 2019

When considering software for telehealth, telepractice, or teletherapy, it can hard to compare. To help out, we've created this chart of features and their availability in popular video-conferencing packages. Certainty, there are many more products out there, but we hope this will give you a head start in your search.

One thing you'll notice is how different platforms built specifically for online therapy or teaching different from software designed for meetings. In many cases, its like comparing apples and oranges.


Computer, Tablet, Phone Compatible							poor at tablet, phone
Runs In Browser (no software to install)	Runs in Chrome, Firefox, or Safari				Chrome, Firefox. Safari on iOS. Must download software for screen share
Compatible with Chromebooks	All Features Compatible With Chromebooks	Limited Functionality	Limited Functionality	Limited Functionality	Limited Functionality	Limited Functionality	Limited Functionality
Group Sessions
White Board						only in the paid business version
Interactive Add-Ons Like Spinner & Sounds
Save White Board to Cloud
Built In Resource Store	300+ Resources From Super Duper & Others				Limited Set of Built in Games
Share & Sell Resources
In-Session Documentation
Scoring Module
Goal Tracking
Cloud Document Storage
Load Documents From Cloud in a session
Share Documents With Clients in Session	PDF, Word Images & PowerPoint				Only PDF
Play Uploaded Videos							Only With Add-on
Play YouTube Videos Without Screen Share
Observe Other Providers
Waiting Room
Appointment Scheduling	Mange Schedules Across Entire Company	Not Suitable for Telehealth	Not Suitable for Telehealth	Not Suitable for Telehealth		Not Suitable for Telehealth	Not Suitable for Telehealth
Appointment Reminders Convert for Clients in Different Time Zones
Client's Can Self-Schedule
Client/Student Portal
Share Documents, Uploads, & White Boards With Clients Outside Session
Invoicing and Take Payments
HIPAA Compliant		Available at higher price	Available at higher price	Available at higher price			Available at higher price
High Level of Data Encryption & Privacy
User Permissions Roles To Protect Sensitive Data	Designed For Clinics & Schools					Functionality Unknown
Upload Client Files
In-House-Person Support		Remote Call Center	Remote Call Center	Remote Call Center			Remote Call Center
Fully White-Label Available	Fully Branded to Look Like Your Software	Your Company Logo Only	Your Company Logo Only	Your Company Logo Only	Your Company Logo Only		Your Company Logo Only
Advanced Reporting Tools
Custom Modules Available